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See what our service users say about our quality rated services.

They are brilliant, what a lovely caring team you are, fabulous

Absolutely brilliant, carers are wonderful, I have no problems at all

Mum is very happy with the service she receives; her carers are very nice people

I could not get a better service than I do, I’m so happy

I have nothing but praise; I find all the carers and staff kind, compassionate and caring

Very kind people, it’s like having a friend in your home, it helps with the loneliness”

They’ve all been brilliant and what a lovely caring team they are!

My quality of life has improved with my carers, god bless them

My care is absolutely spot on, couldn’t ask for more!

Service user questionnaires.

Surveys are conducted annually, please see below for results of a recent questionnaire. Recent service user survey results confirmed that:
  • 86% of our service users confirmed they felt very or exceptionally involved in the planning of their care.*
  • 96.5% of service users said they were definitely treated with dignity and respect.*
  • 94% of service users said they were definitely satisfied with their service.*
*The above are average figures calculated across the group.

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