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See what our service users say about our quality rated services.

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her carers are very nice people”][testimonial star_rating=”100%” title=”Testimonial” id=”1624873905383-6″ tab_id=”1624873905492-2″ quote=”I could not get a better service than I do, I’m so happy”][testimonial star_rating=”100%” title=”Testimonial” id=”1624873905932-9″ tab_id=”1624873905933-3″ quote=”I have nothing but praise; I find all the carers and staff kind, compassionate and caring”][testimonial star_rating=”100%” title=”Testimonial” id=”1624873906347-7″ tab_id=”1624873906348-5″ quote=”Very kind people, it’s like having a friend in your home, it helps with the loneliness””][testimonial star_rating=”100%” title=”Testimonial” id=”1624873906710-0″ tab_id=”1624873906711-3″ quote=”They’ve all been brilliant and what a lovely caring team they are!”][testimonial star_rating=”100%” title=”Testimonial” id=”1624873907045-0″ tab_id=”1624873907046-3″ quote=”My quality of life has improved with my carers, god bless them”][testimonial star_rating=”100%” title=”Testimonial” id=”1624873907543-9″ tab_id=”1624873907544-6″ quote=”My care is absolutely spot on, couldn’t ask for more!”][/testimonial_slider][/vc_column][/vc_row][vc_row type=”full_width_background” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” bg_color=”#ffffff” bg_image=”197″ bg_position=”center center” bg_repeat=”no-repeat” scene_position=”center” top_padding=”5%” bottom_padding=”5%” top_padding_tablet=”5%” bottom_padding_tablet=”5%” top_padding_phone=”5%” bottom_padding_phone=”5%” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” enable_gradient=”true” color_overlay=”#ffffff” overlay_strength=”1″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/1″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” column_border_width=”none” column_border_style=”solid” bg_image_animation=”none”][divider line_type=”No Line” custom_height=”30″][vc_row_inner column_margin=”none” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” bottom_padding=”7%” text_align=”left”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/2″ tablet_width_inherit=”default” column_border_width=”none” column_border_style=”solid” bg_image_animation=”none”][vc_column_text]

Service user questionnaires.

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Surveys are conducted annually, please see below for results of a recent questionnaire. Recent service user survey results confirmed that:
  • 86% of our service users confirmed they felt very or exceptionally involved in the planning of their care.*
  • 96.5% of service users said they were definitely treated with dignity and respect.*
  • 94% of service users said they were definitely satisfied with their service.*
*The above are average figures calculated across the group.
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