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Executive Board

Driving Innovation & Excellence in Social Care

Our Executive Board brings together sector expertise, operational excellence, and strategic innovation to drive growth, compliance, and care quality across the UK.

Our focus is clear:
Homecare & Supported Living

Sustainable Business Growth

Scaling high-qualitycompliant care models across the UK

Homecare & Supported Living

Workforce Development

Investing in talent, training, and leadership to strengthen service delivery.

Homecare & Supported Living

Innovation in Care

Driving new approaches to community-based care, digital transformation, and efficiency

Homecare & Supported Living

Regulatory & Compliance Excellence

Ensuring CQC-aligned, safe, and well-led services.

Optimocare

Executive Board

These key leaders set the strategic direction of Optimo Care Group, ensuring operational efficiency, investment success, and care innovation.

Richard Walker, MBA

Co-Founder & Chief Executive Officer

Richard is a visionary leader in UK social care, co-founding Optimo Care Group with the mission of delivering scalable, person-centred, and high-impact care solutions. Under his leadership, Optimo has evolved into a nationally recognised provider, known for its compliance excellence, service expansion, and workforce investment.

Richard works closely with local authorities, NHS partners, and investors to ensure Optimo continues to deliver exceptional, sustainable care while adapting to an evolving sector.

Mark Hales

Co-Founder & Chairman

With an extensive entrepreunerial background in business investment, expansion, strategic acquisitions, and financial leadership, Mark has been instrumental in positioning Optimo Care Group as a leader in high-quality, scalable care services.

Mark works alongside funders, property developers, and senior leadership to ensure Optimo remains financially strong, strategically positioned, and prepared for long-term sector challenges.

Ceri Bate

Group Finance Director

With over 25 years of experience in financial management, Ceri serves as the Group Finance Director and an Executive Board member at Optimo Care Group. She brings a wealth of financial expertise, specialising in acquisition strategy, financial management, and driving commercial growth.

Optimo

Lesley Charlesworth-Hart

Group Director of People and Culture

With over 25 years experience in HR, Lesley has built a successful career working across the public and private sector, both domestically and internationally. Lesley brings a wealth of strategic HRM and business transformation experience from across a unique and diverse range of industries, including biotech, sales, telecoms, education, nuclear, policing and defence.

Leading UK Homecare

Ben Hales

Group Commercial Director

Ben’s tenacious approach to strategic acquisitions, property investments, and business development has powered Optimo’s recent growth and expansion. He works closely with Optimo’s Exec Board external advisers and commercial partners to convert agreed growth targets to tangible results. His work drives new service opportunities, specialist care housing, and investment partnerships.

Leading UK Homecare

Our Senior Leadership Team

The senior leadership team plays a crucial role in driving daily operations, regulatory compliance, and workforce leadership.

Ethan Hales

Group Head of Property and Estate

Ryan Brummitt

Managing Director, Specialist Support Division

Tracy Owens

Regional Director, North West, Domiciliary Care Division

Tracey Walshaw

Regional Director, Yorks & Humber, Domiciliary Care Division

Paula Beaney

Group Head of Quality Assurance and Compliance

Rachel Wood

Group Head of Talent Development

Jane Lister

Group Head of Recruitment and Sourcing

Amy Dowden

Group Head of HR Operations and Employee Relations

Nicola Wade

Group Finance Manager – Compliance

Steph Bashforth

Group Finance Manager - Domiciliary Division

Each leader brings specialist expertise to ensure Optimo remains an employer of choice, a regulatory leader, and a care innovator.

Sector Leadership & Innovation

Optimo Care Group is committed to shaping the future of social care through:

Homecare & Supported Living

Forward-Thinking Leadership

Proactive strategy in care delivery, workforce development, and compliance excellence.

Homecare & Supported Living

Collaboration with Local Authorities & NHS

Working to enhance patient pathways, hospital discharge, and community-based care.

Homecare & Supported Living

Investment in Digital & Data-Led Care

Ensuring innovation in care management, reporting, and quality assurance.

As a leader in social care, workforce development, and infrastructure investment, our leadership team ensures that Optimo continues to set new standards in care excellence.

Looking to partner with a care provider
driven by expertise and innovation?