Our Executive Board brings together sector expertise, operational excellence, and strategic innovation to drive growth, compliance, and care quality across the UK.
Scaling high-quality, compliant care models across the UK
Workforce Development
Investing in talent, training, and leadership to strengthen service delivery.
Innovation in Care
Driving new approaches to community-based care, digital transformation, and efficiency
Regulatory & Compliance Excellence
Ensuring CQC-aligned, safe, and well-led services.
Executive Board
These key leaders set the strategic direction of Optimo Care Group, ensuring operational efficiency, investment success, and care innovation.
Mark Hales
Co-Founder & Chairman
Care Sector Strategy
Business Development
Investment Leadership
With an extensive entrepreunerial background in business investment, expansion, strategic acquisitions, and financial leadership, Mark has been instrumental in positioning Optimo Care Group as a leader in high-quality, scalable care services.
Mark works alongside funders, property developers, and senior leadership to ensure Optimo remains financially strong, strategically positioned, and prepared for long-term sector challenges.
Ceri Bate
Group Finance Director
Operational Excellence
Financial Sustainability
Service Delivery
With over25 years of experience in financial management, Ceri serves as the Group Finance Director and an Executive Board member at Optimo Care Group. She brings a wealth of financial expertise, specialising in acquisition strategy,financial management, and driving commercial growth.
Ben Hales
Group Commercial Director
Commercial Strategy
Acquisitions
Property Strategy
Ben’s tenacious approach to strategic acquisitions, property investments, and business development has powered Optimo’s recent growth and expansion. He works closely with Optimo’s Exec Board external advisers and commercial partners to convert agreed growth targets to tangible results. His work drives new service opportunities, specialist care housing, and investment partnerships.
Our Senior Leadership Team
The senior leadership team plays a crucial role in driving daily operations, regulatory compliance, and workforce leadership.
Tracy Owens
Regional Director, North West, Domiciliary Care Division
Optimo Care Group is committed to shaping the future of social care through:
Forward-Thinking Leadership
Proactive strategy in care delivery, workforce development, and compliance excellence.
Collaboration with Local Authorities & NHS
Working to enhance patient pathways, hospital discharge, and community-based care.
Investment in Digital & Data-Led Care
Ensuring innovation in care management, reporting, and quality assurance.
As a leader in social care, workforce development, and infrastructure investment, our leadership team ensures that Optimo continues to set new standards in care excellence.
Looking to partner with a care provider driven by expertise and innovation?