[vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” top_padding=”6%” bottom_padding=”6%” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”3/4″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” column_border_width=”none” column_border_style=”solid” bg_image_animation=”none”][divider line_type=”No Line” custom_height=”30″][vc_row_inner column_margin=”none” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” bottom_padding=”7%” text_align=”left”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/1″ tablet_width_inherit=”default” column_border_width=”none” column_border_style=”solid” bg_image_animation=”none”][vc_column_text]

We value our comprehensive training programme, delivered by our award winning trainers, it is at the heart of the service we provide.

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We deliver a fantastic three phase training programme, consisting of the following:

• Phase 1: 5 days training programme, meeting the requirements of the care certificate OR evidence of an completed Access to Care Course has been provided
• Phase 2: A 12-week probationary programme for all new staff.
• Phase 3: Ongoing training and development.

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Phase 1: Induction Training

• New employees can complete a 5-day programme of training meeting the requirements of the care certificate before they commence work; OR
• Evidence of a completed Access to Care Course has been provided
• Additional training is offered to those specialising in supporting a specialist service user group.

Phase 2: 12 Week Probationary Programme.

The programme continues for 12 weeks following the 5 day induction. During this period new workers complete a number of service-specific assignments through e-learning or distance learning. The 12-week probationary programme also includes:

• Completion of all mandatory training.
• Direct observations.
• Regular contact with line manager.
• Recorded feedback from service users and colleagues.

All our new care workers go out shadowing experienced staff before they go out to work alone and all of our care workers receive ongoing training as required throughout their career. At the end of the probationary programme a supervision is held with the Registered Manager to assess competence. At this point completion of the probationary period will be confirmed and the full care certificate is signed off at this time upon successful completion of all elements.

Phase 3: Ongoing Training & Development

This includes the below mandatory and additional training:

• Health & Safety
• Infection Control
• Fire Safety
• Emergency First Aid
• Food Safety & Nutrition
• Moving & Handling
• Medication Administration
• Safeguarding Vulnerable Adults & Children
• Mental Capacity
• Dementia
• End of Life
• Autism
• Learning Disabilities
• Mental Health
• Challenging Behaviour
• Paediatric First Aid

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Support from our Employee Engagement Officer

Our designated Employee Engagement Officer is there to support and assist all employees within and beyond their first 12 weeks with the company. They are a central point of contact should a staff member have a problem, need a little extra help, or maybe, just want to have a chat, should something be bothering them. Full contact information is given upon commencement of employment and they are available between 9am & 5pm Monday to Friday each week (except bank holidays).

[/vc_column_text][divider line_type=”No Line” custom_height=”90″][/vc_column][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/4″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” column_border_width=”none” column_border_style=”solid” bg_image_animation=”none”][/vc_column][/vc_row][vc_row type=”full_width_background” full_screen_row_position=”middle” column_margin=”default” equal_height=”yes” content_placement=”middle” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” bg_color=”#012247″ scene_position=”center” text_color=”light” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” centered_text=”true” background_color=”#2d2d2d” background_color_opacity=”0.4″ background_hover_color_opacity=”0.4″ background_image=”212″ background_image_position=”center center” enable_bg_scale=”true” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/2″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” column_border_width=”none” column_border_style=”solid” bg_image_animation=”none” enable_animation=”true” animation=”grow-in”][divider line_type=”No Line” custom_height=”100″][vc_custom_heading text=”Join The Team” font_container=”tag:h5|text_align:center|color:rgba(255%2C255%2C255%2C0.7)” use_theme_fonts=”yes”][vc_custom_heading text=”Thinking of joining the Optimo team? Take a look at our video-guide first to get some insight into what it’s really like.” font_container=”tag:p|text_align:center” use_theme_fonts=”yes”][nectar_btn size=”large” button_style=”see-through-2″ hover_text_color_override=”#ffffff” icon_family=”none” url=”/join-the-team/” text=”Watch Our Videos” margin_top=”25″][divider line_type=”No Line” custom_height=”100″][/vc_column][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” centered_text=”true” background_color=”#2d2d2d” background_color_opacity=”0.5″ background_hover_color_opacity=”0.5″ background_image=”187″ background_image_position=”center center” enable_bg_scale=”true” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/2″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” column_border_width=”none” column_border_style=”solid” bg_image_animation=”none” enable_animation=”true” animation=”grow-in” delay=”150″][divider line_type=”No Line” custom_height=”100″][vc_custom_heading text=”Apply” font_container=”tag:h5|text_align:center|color:rgba(255%2C255%2C255%2C0.7)” use_theme_fonts=”yes”][vc_custom_heading text=”If you care, we’re hiring. Apply for one of our vacancies here!” font_container=”tag:p|text_align:center” use_theme_fonts=”yes”][nectar_btn size=”large” button_style=”see-through-2″ hover_text_color_override=”#ffffff” icon_family=”none” url=”/apply/” text=”Apply!” margin_top=”25″][divider line_type=”No Line” custom_height=”100″][/vc_column][/vc_row][vc_row type=”full_width_background” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” bg_color=”#012247″ bg_image=”185″ bg_position=”center center” bg_repeat=”no-repeat” scene_position=”center” top_padding=”60px” top_padding_tablet=”60px” top_padding_phone=”60px” text_color=”light” text_align=”center” row_border_radius=”none” row_border_radius_applies=”bg” color_overlay=”#012247″ overlay_strength=”0.5″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/4″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” column_border_width=”none” column_border_style=”solid” bg_image_animation=”none”][/vc_column][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/2″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” column_border_width=”none” column_border_style=”solid” bg_image_animation=”none”][vc_column_text]

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